Privacy Policy

We believe that it is very important to respect the privacy of individuals and maintain the confidentiality, and use the information ethically, which is provided through electronic channels. This Privacy Policy describes how we deal with information we collect and demonstrates our commitment to the protection of your privacy. 
This privacy policy covers:

  • What information we collect and how we collect it
  • Who will have access to the information
  • Other websites
  • How to contact us

The information we collect and how we use it

We collect your contact details, personal details, employment details, educational details, membership information and medical information. We gather data to provide better services to our users – from fundamental to complex things. 

We will not collect or use your personal information unless it is lawful for us to do so. We collect and use your personal information for:

  • Processing and assessing student, membership, enrolments and renewals.
  • Fulfilling our role as a professional body, including maintaining candidate, membership and related records
  • Communicating to members on matters relevant to the Chartered Accountants Program, membership, accreditation or specialization and any other programs
  • Job opportunities with us
  • Monitoring, moderating and improving our site
  • Conducting, managing and reporting on quality assurance reviews and audits
  • Providing and managing scholarships and other charitable assistance, including providing information to our foundation and benevolent funds.

In addition, we may ask you to complete surveys, questionnaires or post comments on the website from time to time. These will always be voluntary, but we may extract information from them to personalize the website and to target the relevant users. We will ask you for your email address if you want us to contact you in this regard, to receive email update information and newsletters, or if you wish to pay online. You can delete or change your email address at any time or unsubscribe to particular types of email.

Moreover, the website gives you the opportunity to change your preferences about receiving conventional postal mails. To change preferences, login and select your name account from the top horizontal menu. If you have a web chat conversation, we will record a copy of that conversation and hold it against the membership number/student number/other identification id you used to log in to this website. We will use selective or all of the personal information we collect about you to build up a profile of your use of the website and its facilities. We will store this information under your name on the ICAP’s system.

Who will have access to the information?

We do not use your personal information or disclose it to another organization unless:

  • It is reasonably necessary for us to do so
  • Having regard to the nature of the information, we believe you would expect us to use the information or make the disclosure
  • We have reason to suspect that unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been, is being or may be engaged in, and we believe that the collection, use or disclosure is necessary in order for us to take appropriate action
  • You have provided your consent

Data Sharing and Disclosure

Who Has Access:

  • Access to your personal information is strictly limited to individuals who need it to perform their job functions. We ensure that such access is controlled and responsible.

Disclosure Practices:

  • We may share your information with related entities, subsidiaries, and affiliates, including future establishments.

  • Your information may be disclosed to government agencies, statutory authorities, and industry regulators as legally required.

  • Professional advisors like auditors, consultants, lawyers may access your information as needed for their consultancy roles.

We commit to not using or disclosing your personal information unless:

  • It is necessary for our operations.

  • The nature of the information implies your expectation of us using or disclosing it.

  • We suspect any unlawful activity related to our functions and believe that using or disclosing your information is necessary to address this.

Other Websites:

  • Our website may contain links to other sites not operated by us. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage you to be cautious and review the privacy policies of any third-party sites.

User Rights and Preferences:

  • You can update your email preferences and manage your subscription settings through your account dashboard on our website. If you wish to review, amend, or delete any personal information we hold about you, please contact us directly.

How to contact us

ICAP House: Chartered Accountants Avenue Clifton Block 8, Karachi

UAN: 111 000 422


You can contact us on the below mentioned email addresses or you can chat with us so we can resolve your query.

For Membership:
For Education and Training:
For Examination queries:
For Human Resource queries: